BankTalentHQ Podcast 9/18/19
We welcome back Donna Flynn to this week’s episode of the BankTalentHQ Podcast to talk about how to have difficult discussions at work!
How can better staff relationships within my bank help us meet our sales goals?
Customers have a wide range of financial needs/problems that most banks can comprehensively help/solve. The challenge however is that no one person at the bank can satisfactorily solve them all. It takes great collaboration between all staff and departments to provide all the solutions a customer may need. Customers will always value great service, convenience […]
I have an employee who is struggling month after month to meet their goals. How do I have the difficult conversation with them about needing to improve?
The Difficult Conversation Great question – I hear this from many managers fairly consistently. The truth is that difficult conversations can be tough, however they don’t have to be. Often my clients think the conversation is going to be difficult for the other person (the receiver), but surprisingly it’s sometimes more difficult for the person […]
BankTalentHQ Podcast 9/4/19
Linda Koch, President and CEO of the Illinois Bankers Association, joins us this week to answer the question, “how have you created a company culture where your employees always feel comfortable using their voices no matter what position they hold… and why is that important?” Listen in for her response to learn what you can […]
What do bankers want to be as they grow up?
Answer: Happy! Do you know what makes your bank staff happy? Drive greater growth within your bank by tapping into the secret of their happiness. Happy bankers produce better results. Legend has it that when John Lennon was in school his teacher asked him what he wanted to be when he grew up. A young […]
VIDEO: Ten Tips for Reaching Success #9
Sales Coach, Joe Micallef, is back to share the eighth tip in his line up of the Top 10 Tips for Reaching Success! Like what you hear? There are 2 more coming soon! Check out the coaching section of the Resource Center to learn more about how Joe can help your institution! #TalentGathersHere
BankTalentHQ Podcast 8/7/19
On this episode of the BankTalentHQ Podcast, your host Brian Hoffman discusses how to avoid burnout. Hear what tips Natalie Bartholomew, The Girl Banker, has to offer on this topic that nearly everyone experiences!
Leadership Management – The Power of Listening
Listening is a skill we all strive to master. But on occasion, many of us feel as though we’re not heard or listened to. We hear about this problem every day – from clients, their employees, parents, shoppers and many others. That’s because communication is how we get things done, and when it isn’t effective, […]
VIDEO BLOG: Ten Tips for Reaching Success #8
Sales Coach, Joe Micallef, is back to share the eighth tip in his line up of the Top 10 Tips for Reaching Success! Like what you hear? There are 2 more coming soon! Check out the coaching section of the Resource Center to learn more about how Joe can help your institution! #TalentGathersHere
Change Management – Try Something Different
Some define insanity as “doing the same thing over and over but expecting a different result.” We get caught up in doing something repeatedly because we are convinced it’s the right approach, or by force of habit, it’s what we’ve always done. And, we continue to do it even after it’s stopped working. We recently […]
