Archive for the ‘Uncategorized’

Ask the Coach: My employees often come to me to share disagreements or behavior they don’t like about their peers. I feel its negative and distracting and takes up time I could be devoting to other things. What can I do?

August 10th, 2018

Often people do not choose to deal directly with conflict. They may be concerned about how the other person will react, feel it’s not their place, or just don’t feel comfortable addressing the issue. In fact, some people will create a ‘work-around’ just to avoid dealing with someone directly. From a manager’s perspective, it can […]

Ask the Coach: I am doing OK on my goals this year, but I don’t know if I will be able to achieve success. What techniques can I use to increase my productivity?

August 3rd, 2018

Last month millions of football (soccer) fans around the world were thrilled to watch their nation compete in the FIFA World Cup. Few nations however are able to advance through the tournament. And for those whose nation did not score enough goals to win the World Cup, there will be plenty of analysis undertaken to […]

Ask the Coach: I’m not planning on leaving my current position for a while, however, I’m wondering when is the best time to do succession planning?

July 27th, 2018

It doesn’t matter how long you’ve been in a position or what your plans are, succession planning has many advantages, and few if any disadvantages. Here are some things to consider: – Succession planning is a MUST to keep your business competitive, stable and ready to manage upcoming events, planned or not. None of us […]

BankTalentHQ Podcast 7/25/18

July 25th, 2018

In this podcast, we highlight a recent article on telecommuting and the possible benefits of recruiting new talent. Donna Flynn, one of our BankTalentHQ coaches, joins us to discuss the benefits of mentoring and how the process works. Talent Gathers Here!

Ask the Coach: How do I get my client to say “I Do”?

July 20th, 2018

Do you remember your marriage proposal? After months (years) of courting and developing a relationship with your partner, you decide that a life-long commitment is something that would mutually benefit both of you. You purchase a ring (or token of commitment) and propose this life-long commitment to your partner. For many it is an elaborate […]

Ask the Coach: What’s the best way to motivate my employees?

July 13th, 2018

I don’t believe it’s a manager’s ‘responsibility’ to motivate employees. I believe adults are responsible for their own choices, including whether or not they choose to be motivated to do a job. As a manager, however, you can influence others and can inspire behavior and results. Here’s how you can influence your environment: 1. Set […]

BankTalentHQ Podcast 7/11/2018

July 11th, 2018

In this podcast, we highlight our state banking association partners. Who are they, what do they do, and how they can benefit you and your career. We also highlight our latest “Ask the Coach” segment. Talent Gathers Here!

Ask the Coach: Don’t you find the sales term “Closing Deals” to be counter intuitive?

July 6th, 2018

When I moved to Canada in 2010 and bought my first home I was told “the property transaction will close on a certain date”. I found that expression odd as in Australia I was more familiar with “settling transactions” and “winning deals”. Why should there be a close? Of course, I understand the term …. […]

Ask the Coach: How does turnover reflect on me as a manager?

June 29th, 2018

That depends. First off, I recommend you don’t ‘judge’ yourself because people leave. People leave for a variety of reasons: better opportunities, better fit for their family, financial, and the list goes on and on…….In addition, people are not always honest about why they’re really leaving. So let’s look at turnover as just that – […]

Ask the Coach: How do I overcome sales objections?

June 22nd, 2018

For Bankers and Sales People there are THREE certainties in life …. Death, Taxes and Sales Objections! Customers ARE going to object to your offering. Customers ARE going to say “NO”. And there are always things we can learn from these objections that can help us achieve greater success. No GREAT Banker or Sales Person […]