Archive for June, 2018

Ask the Coach: How does turnover reflect on me as a manager?

June 29th, 2018

That depends. First off, I recommend you don’t ‘judge’ yourself because people leave. People leave for a variety of reasons: better opportunities, better fit for their family, financial, and the list goes on and on…….In addition, people are not always honest about why they’re really leaving. So let’s look at turnover as just that – […]

BankTalentHQ Podcast 6/27/18

June 27th, 2018

In this podcast, we will discuss a recent article in the ABA Banking Journal that focuses on recruiting CRE lending staff. Donna Flynn, from SkillsMastery Group, also joins us to discuss accountability and why it is so hard. She offers advice on how managers can be more accountable and make sure they have a clear […]

Ask the Coach: How do I overcome sales objections?

June 22nd, 2018

For Bankers and Sales People there are THREE certainties in life …. Death, Taxes and Sales Objections! Customers ARE going to object to your offering. Customers ARE going to say “NO”. And there are always things we can learn from these objections that can help us achieve greater success. No GREAT Banker or Sales Person […]

Ask the Coach: I am finding myself overworked, stressed and exhausted. How do I avoid burnout?

June 15th, 2018

Burnout can be a common challenge among employees, managers, leaders and business owners. Left undealt with it can wreak havoc on you, your family and your work. The good news is that if you can recognize it, you can deal with it. Here are some ideas to help you sort through the situation and change […]

BankTalentHQ Podcast 6/13/18

June 13th, 2018

In this podcast, learn more about the Federal Home Loan Bank of Chicago and how they are transforming behavior through their diversity and inclusion program. This program not only focuses on home ownership, but engages employees, from top to bottom, in resource groups, volunteer activities, vendor/supplier diversity, along with many other metrics to encourage and […]

Ask the Coach: How can I overcome the negativity about being a Salesperson?

June 8th, 2018

What is the first thing you think of when I say “Salesperson”? I have asked this question at many keynote presentations and the common responses are: “pushy, sleazy, annoying, used-car-salesman”. Based on this limiting belief, if we were making a comic book movie the “Salesperson” would typically be cast as the “Evil Villain” solely focused on […]

Ask the Coach: As a Manager, how can I be a better leader?

June 1st, 2018

We all wear many different hats in our careers. As a Manager, you fill many roles in the workplace. Specifically, you wear three distinct and different hats: the leader, the manager, and the coach. The people you interact with, support and lead, need you to wear each of these hats, even when it might be […]