Great question! It is critical that you provide formal sales coaching for all your customer-facing staff on a regular basis if you want your Bank to be more successful engaging customers and providing more of your valuable bank solutions. Think about it, can you expect your staff to be successful if you aren’t giving them the […]
We asked BankTalentHQ Coach, Donna Flynn, a popular question: How have you seen the implementation of a coaching process positively impact the culture of a bank? Donna is an expert in this field and is here to share her answer with you. Tune in! #TalentGathersHere
I encourage all Sales Leaders to meet with their individual sales staff at least once a month to review their PLAN for achieving both their Bank goals and personal goals. Your staff are seeking guidance on how to achieve their results and the P.L.A.N. agenda for your monthly meeting provides a great structure for providing this […]
Coaching can benefit both the employee and the coach. Listen along as we highlight two recent blog posts from the BankTalentHQ coaches on how regular coaching sessions can be helpful. #TalentGathersHere!
Great question. All too often, managers treat them the same. Personalizing them has greater impact and value on the employee, and also makes the process more impactful and efficient. Here are our top tips for improving your coaching sessions: Share the responsibility. The coaching session is not solely the managers responsibility, nor the employees. When […]
As a Bank Leader for over 20 years, I strongly believe that highly skilled and consistent sales ACTIVITY is the essential ingredient to growing your Bank or Organization. Accordingly I worked closely with my Teams to regularly: AGREE on Monthly Sales Activity COACH Monthly Sales Activity REVIEW Monthly Activity Of the three elements above, REVIEWING […]
We are happy to welcome a new guest on our podcast, Michelle Gross, the Executive Vice President and Chief Operating Officer at the State Bank of Bement. Michelle’s bank has hired our very own BankTalentHQ Coach, Donna Flynn, to help grow their institution’s success. Find out the benefits that Michelle and the State Bank of […]
